ConnectIT recognizes privacy and security as being concerns for most individuals accessing the Internet, including our customers. This statement describes how ConnectIT collects, uses and safeguards information you provide when using our web sites; in accordance with the relevant legislation for the countries in which such data is being processed. By using our web sites, you consent to the collection and use of your information by ConnectIT as set forth in the policy currently in effect. Any changes to this statement will be posted on our web sites, so please check back periodically to ensure you have the most current statement.
ConnectIT complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. The company has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the company’s certification, please visit http://www.export.gov/safeharbor/
What personal information is collected? When a visitor places an order with us ConnectIT may collect personal information about you, including name, title, company, address, email address, phone numbers and, in rare instances, other categories of personal information, such as payment card information, drivers license numbers, social security numbers (or equivalent national identification numbers) and date of birth.
In addition to ordering and registration, we may ask you for and collect personal information at other times, including when you enter a sweepstakes or contest; participate in a promotion or marketing campaign sponsored by ConnectIT or one of its business partners; when you want to find out about service offered in your area; when you complete surveys or other questionnaires; when you participate in a user forum or blog hosted by ConnectIT or one of its business partners; when you send an email to ConnectIT; when you express interest in employment with ConnectIT; or when you engage in other activities on the sites.
In addition, our web server logs collect the domain names of visitors to our web sites. This information is aggregated to measure number of visits, average time spent on a ConnectIT web site, pages viewed and web site usage information. We use this information to measure the use of our sites and to improve the content of our sites. Aggregated information is not used in such a form that would enable direct connection of any personal information to our visitors.
Who is collecting the information? When you are on a ConnectIT site and are asked for personal information, you are sharing that information with ConnectIT, Inc., its subsidiaries and related companies. Additionally, if you purchase a cellular phone, modem or other device requiring service, your personal information may be collected by a third party company working with ConnectIT. ConnectIT may also contract with third party companies to perform services for ConnectIT on its web site that require these companies to collect personal information (e.g. hosting a web site sweepstakes, promotion or survey, or selling software downloads).
What about cookies? When you enter our site, our server may attach a small text file to your hard drive. Your unique cookie tells us that it is you whenever you re-enter our site, so we can recall where you have previously been on our site, and what, if anything, you have in your shopping cart. Cookies help us deliver a better web site experience to our users.
We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see. This helps ConnectIT deliver you the content you want when you want it, in order for you to make better purchasing decisions. ConnectIT uses a third party to track user clickstreams.
You have choices with respect to cookies. By modifying your Internet browser preferences, you have the ability to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please note that, if you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.
How is my personal information used? ConnectIT’s primary goal in collecting personal information is to facilitate order processing and to enable us to contact you if a problem arises with your order. Additionally, if you purchase a cellular phone, modem or other device requiring service, your personal information may be used to obtain a credit report if necessary. Such information is required when making a purchase. This information may also be used to provide you with a customized experience on our site, which includes interactive communications, and other services. The ConnectIT site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional and voluntary.
We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails sent by ConnectIT, or by third parties under contract with ConnectIT. ConnectIT may also match user information with third party data to help us better understand our customers.
ConnectIT also conducts research on our users’ demographics, interests, and behavior based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. ConnectIT may share this aggregated data with our business partners. Finally, we may also ask for your personal information when you express an interest in employment opportunities at ConnectIT.
In addition, ConnectIT shares the information you provide with ConnectIT subsidiaries and related companies. If you purchase a cellular phone, modem or other device requiring service, your personal information is shared with the service provider/carrier with whom you subscribe. Additionally, if you express an interest in a product requiring a particular type of service, ConnectIT may share your personal information with your local service provider in order to determine whether such service is available in your area.
ConnectIT shares web site usage information about visitors to our web sites, who have received a targeted promotional campaign, with reputable third-party advertising companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising companies note some of the pages you visit on our web sites through the use of pixel tags (also called clear gifs). The information collected by our third-party advertising companies through the use of these pixel tags is not personally identifiable.